Search results for "public service"
showing 10 items of 76 documents
Julkiset palvelutuotantotehtävät suomalaisten liikuntaseurojen muodonmuutosten lähteenä
2022
Suomalaisessa yhteiskunnassa kansalaistoimijoilla on aina ollut merkittävä asema väestön hyvinvoinnin ja sosiaalisen turvallisuuden tuottamisessa. Viime vuosina julkinen sektori on kuitenkin pyrkinyt laajentamaan muiden yhteiskuntasektorien toimijoiden, kuten liikunta- ja urheiluseurojen, osallistumista kansalaisten palvelutuotantoon. Tarkastelemme artikkelissa, (1) millaisiin julkisten palvelujen tuotantotehtäviin liikuntaseurat ovat olleet valmiita sitoutumaan ja (2) miten tehtävät ovat muuttaneet seuratoimintaa. Lähestymme tutkimusaihettamme vertailemalla kahdeksaa julkiseen palvelutuotantoon paikallisesti sitoutunutta liikuntaseuraa. Tutkimusaineistomme koostuu tapaustutkimusseurojen to…
Conflict management in massive polylogues: A case study from YouTube
2014
Abstract The aim of this paper is to examine how conflict begins, unfolds and ends in a massive, new media polylogue, specifically, a YouTube polylogue. Extant research has looked into how conflict begins, unfolds and/or ends. However, to our knowledge, the models and taxonomies developed so far have not been applied to the analysis of the mediated conflict of massive polylogues. Drawing on the difference between methods of analysis that are natively digital versus those that have been digitized, i.e., they were developed for off-line research and then migrated on-line, one of the goals of this paper is to test whether non-natively digital, extant models and taxonomies, if digitized, would …
Using Corpus Linguistics as a research and training tool for Public Service Interpreting (PSI) in the legal sector
2017
Public Service Translation has for long been the ‘forgotten voice’ in PSI studies but it is arguably a valuable linguistic support for legal institutions and for training interpreters in the legal sector. Given that interpreters in the legal system in Italy often tend to ‘double-up’ as legal translators (to make a living) the line between the two is often hazy. Hybrid modalities like sight translation of legal and administrative documents is also a ‘borderline’ feature of these intertwined professions. The main aim of this paper is to describe how parallel and monolingual corpora can be used to train public service interpreters in double roles (translators, interpreters), namely by using co…
Tunnetyön kuormittavuus terveydenhuoltoalalla : palvelumotivaatio ja transformationaalinen johtajuus puskuroivina voimavaroina
2015
Tämän pro gradu -tutkielman tavoitteena oli kartoittaa tunnetyön kuormittavuutta suomalaisella terveydenhuoltoalalla. Työn vaatimusten ja voimavarojen mallia (JD-R) hyödyntäen tutkimme, kuinka tunnetyön kuormittavuus työn vaatimustekijänä ja transformationaalinen johtajuus sekä palvelumotivaatio työn voimavaratekijöinä ovat yhteydessä työuupumukseen. Tutkimusaineistoon valikoitui 1450 hoitotyöntekijää, joiden tunnetyön kuormittavuutta (mitattuna emotionaalisella dissonanssilla), palvelumotivaatioita, koettua transformationaalista johtajuutta ja työuupumusta (mitattuna uupumusasteisena väsymyksenä) kartoitettiin kyselylomakkeen avulla. Tutkimushypoteeseina oli, että tunnetyön kuormittavuus o…
2016
Abstract Public Service Platforms (PSPs) are a new type of technology platform. They are based in the philosophy of New Public Management (NPM) and support public services for citizens in quasi-markets. This article increases our understanding of the business models behind these PSPs in terms of their Value Propositions, structures, networks, and financing. We interviewed representatives from 14 PSP providers in four public sectors in Sweden: education, healthcare, elder care, and public pensions. We identified a “Traditional view” with its focus on public agencies and neutral information and an “Emerging view” that includes dialogues, user evaluations, long-term perspectives on choice, pro…
ALTERNATIVE MODELS FOR REGIONAL AIRPORTS IN LATVIA
2021
Regional airports play a significant role inpromotion of connectivity and regional development. This is one of reasons whyairports are treated as public assets and in 77 % cases (airportsproviding scheduled air transport services) owned and operated by public sectorin the EU. 71 % of these publicairports have corporatized airport operators. Latviahas threepublic civil aviation airports planned for scheduled flights until 2015: Riga InternationalAirport as well as Liepaja Airportand Ventspils Airport (Kurzeme planning region). Latviacurrently has decentralised operational model of airports. Riga InternationalAirport is owned by state and operatedby a joint stock company.Regional airports are…
A feedback view of behavioural distortions from perceived public service gaps at ‘street‐level’ policy implementation: The case of unintended outcome…
2020
This paper discusses the limitations and risks associated with the use of output-oriented measures to assess public school performance. In particular, it questions the capability of the performance measures set by external institutions, with respect to schools, to support sustainable educational outcomes. To this end, the ‘street-level bureaucracy’ theory is used in the paper as a basis to analyse the behavioural distortions generated by perceived public service gaps at school level policy implementation. Such unintended behavioural effects are often a major cause of disappointing outcomes when test-based accountability systems are adopted. In the second part of the paper, an insight model …
Culture – A Value of Public Management
2014
Abstract Culture has become the most dynamic component of our civilization. This dynamism, the search for new forms and means of expression, is the result as well as the engine of the “knowledge society”. Any analytical approach of cultural policies of European countries must be based on recognition and measurement of changes in political, economic and social field that brought the end of the second millennium: globalization and European integration.
Exploring Public Sector’s Roles in Collaborative Consumption – A Research Agenda
2018
Part 2: Digital Collaboration and Social Media; International audience; Motivated by the growing significance of sharing economy within our society, we here discuss which role the public sector may have within collaborative consumption (CC). CC refers to a business model grounded on peer-to-peer based sharing of goods and services through community-based online services. While public sector to a large extent has transformed from formalised bureaucratic structures into more hybrid organisations, focusing on the co-creation between public and private stakeholders, public sector’s role within the sharing economy is still in need for further investigation. We reflect on the need for studying ho…
Delivery of Health Care by Spanish Dental Hygienists in Private and Public Dental Services during the COVID-19 De-Escalation Phase (June 2020): A Cro…
2021
Background: The first wave of the COVID-19 pandemic in Spain posed a major challenge for Spanish dental professionals. The objective of this work is to describe the dental hygienists’ work status and employment patterns during the de-escalation phase in order to analyse the standards of knowledge, compliance with official recommendations, and dental activities both in the public health service and in the private sector. Material and Methods: A cross-sectional questionnaire was answered by Spanish dental hygienists via WhatsApp, Facebook, and Instagram. The questionnaire was piloted before it was distributed and carried out during June 2020. Results: Here, 517 dental hygienists were surveyed…